Recent Posts

What Makes SERVPRO Water Damage Specialists?

3/30/2022 (Permalink)

If you’re looking for water damage professionals, you’ve come to the right place! But you may be wondering, what makes SERVPRO water damage specialists? 

SERVPRO professionals have extensive training and experience with advanced technology that can be used to make your home look just as good as it did before you had water damage. We’ll even finish the job with professional deodorization and sanitizing agents! 

Our team also makes sure to document every step of the drying and restoration process. That way, you can have complete confidence that your home is dry before the restoration begins and that you know exactly what has been done to help restore your home. SERVPRO professionals also clean and sanitize your home before beginning the restoration process after the area has been dried. This way, you can feel more confident that you won’t have to worry about mold in the future. 

Water damage restoration is the cornerstone of our business here at SERVPRO, and that’s all thanks to our highly trained team and the advanced technology that’s used to dry, clean, and restore your home. With SERVPRO, your home will be looking like new in no time!

Where to Go During Flooding

3/30/2022 (Permalink)

Flooding is ranked as one of the most expensive and regularly occurring natural disasters. This is partly due to the cause of flooding which is vast precipitation and storms, as well as waterways and dams being full or damaged, which means all climate regions can be affected.

With the commonality of flooding, it’s important to know what to do and where to go during a flood. It doesn’t take much water to knock a person down or even move smaller vehicles and fixtures, so it’s important not to walk or drive through flooded roadways.

Firstly, if you’re aware of a flood or flash flood warning, it’s important to vacate areas that are likely to flood such as canyons, flatlands, dips, etc. It’s a good idea to get to higher ground whenever possible as early as possible for flooding to keep yourself safe.

In more direct situations of an evacuation or emergency order by authorities, you should leave promptly following any recommended evacuation routes if provided by authorities as regular routes may be closed. If, however, you are trapped by moving floodwater, go to the highest point possible and contact emergency services.

Flooding happens regularly, so it’s important to try to remember these things and keep flood insurance and an emergency kit available if you live in flood-prone areas. You can check flood records for your area online and keep in mind that if a flood happens, you need to stay safe first and assess damages second.

How Can SERVPRO Help Restore Your Belongings After a Fire?

3/3/2022 (Permalink)

SERVPRO’s top priority is making sure that your space and belongings are safe after you’ve suffered fire damage. Our team is dedicated to restoring your belongings and making sure you need to replace as little as possible. There are four ways this is done:

  1. Contents Restoration
    1. SERVPRO professionals will use several methods to clean your belongings, including dry or wet cleaning, sprays, and foam, abrasive, and immersion cleaning.
  2. Move-Outs/Pack-Outs
    1. If your home or office requires more extensive restoration or cleaning, SERVPRO may conduct a move-out. This ensures a quicker remodeling process and the protection of your belongings from further damage.
  3. Electronic Cleanup 
    1. It is important to avoid turning on fire-damaged electronics such as TVs, DVD players, or computers. If your electronics have been damaged, SERVPRO will coordinate the restoration by having them professionally cleaned and inspected by an electronics technician.
  4. Document/Photograph Drying 
    1. Photographs and important documents are priceless, and at SERVPRO we know that precious items like these are irreplaceable. While there is never a guarantee that your documents can be restored to their pre-fire conditions, our SERVPRO professionals will do our best to save them via air drying, dehumidification, freezer drying, and vacuum freeze or thermal drying.

How to Prevent Water Pipes From Bursting

3/3/2022 (Permalink)

When it comes to devastating situations such as floods and damages done to your home, there are great ways to be prepared, and ways to prevent these situations from happening. Here are a few staple tips for preventing water pipes from bursting that will help to protect your home from any damage in the future.

Direct Warm Air to the Colder Areas of Your Home

Pipes that usually freeze are close to a window or an outside wall. This technique will help to prevent those pipes from freezing. 

Keep Your Facets Running

During the frigid cold months, keeping your faucets running slowly will prevent the line from freezing.

Staying Up to Date on Your Home’s Temperature

In places of your home where the pipes you want to protect are located, make sure that the temperature does not get extremely low. This will help to prevent the pipes from freezing. 

Look for Air Leaks

Keeping an eye out for any air leaks can be detrimental to pipes and if they are not caught early will cause your pipes to burst. Using insulation or caulk will help to keep the cold air out. 

If you are ever in a Water Damage Emergency, SERVPRO is here to help, 24/7.

Electric Fireplace Safety

2/2/2022 (Permalink)

Now that winter is in full swing, we are all looking for ways to warm up. Electric fireplaces are one of the many ways you can keep your house toasty. Unlike a traditional fireplace, they do not use wood. Instead, it only relies on electricity. Just like any other appliance, it is important to look into safety tips before you begin using your fireplace regularly.

Since electric fireplaces don't burn wood, they are a much safer alternative to a wood-burning fireplace in your home. It is not always ideal to have a fire in your house, so opting for the warmth and coziest of electric fireplaces is the best option.

Leave the Heater Off

Leaving the heater off can limit the chance of an electrical fire. Although the risk of an electric fireplace is unlikely, if you do not need the heat on, don’t use it. You can still have the ambiance of the fireplace, just a little bit safer. 

Don’t Block the Heater Inlet or Outlet

By blocking the fireplace’s inlet or outlet, you may be risking the fireplace overheating. Limiting the risk of your appliance overheating is key to using an electric fireplace safely.

Prioritize Quality

The higher quality fireplace you invest in, generally, the safer the appliance will be. We suggest reading reviews and researching products in your price range.

Electric fireplace safety may seem simple, but it is still important to review. If there is ever a disaster and you need help, call SERVPRO to help. Electric fireplaces are becoming safer and safer, but it is still essential to prioritize the safety of you and your loved ones.

Fire Damage Restoration Process - 6 Steps

2/2/2022 (Permalink)

No one ever wants to have to deal with restoring their home after a fire wreaks havoc on their family. But that is why your local SERVPRO is here; to deal with the stress so you can get back to normal as soon as possible. Although we will be there to help all along the way, there are a few crucial steps you should be prepared to take if and when disaster strikes:

  1. Get in touch with an insurance agent immediately

It is important to know what your insurance will cover, if anything, right at the beginning of the incident. Financial stress can be one of the worst parts of the process, but ensuring you are covered can prevent any unnecessary strain. 

  1. Find a copy of the fire damage report

These public documents are critical to have because they contain all of the necessary information about the incident. Keeping these documents in a personal file for later use will likely benefit you if there are any discrepancies.

  1. Start the mitigation process

This is where we come in. Call your local SERVPRO so we can be faster to your disaster. Our teams move quickly and carefully to ensure the proper restoration and protection of your home and valuables. This is not a process you should try to take on alone. 

  1. Keep a record of all damaged items 

Keeping a record of all of the things that were damaged can help with contents coverage when it comes to insurance. Your insurance company will likely cover the costs of any and all replacements after the fire. 

  1. Clean up

Another job for us at SERVPRO. We pride ourselves on the most thorough and professional restoration and cleaning services. Get it done right the first time, so you don’t have to go through the process of finding a replacement service for lackluster restorative and cleaning processes. 

  1. Start the Recovery process

Rebuilding and restoring a fire-damaged home can be a tough situation in all directions. Make sure you continue to document all of the repair and replacement spendings you make throughout the journey to better assist with the cost. 

SERVPRO goes above and beyond in our fire damage restoration process. Should an unfortunate incident ever befall you, know you can trust in us to get it fixed right, the first time.

Preparing Your Home for a Blizzard

2/2/2022 (Permalink)

NORTHEAST Ohio can get snow – and a lot of it. So what should you do to prepare your home for a blizzard?

Six simple tips can make handling the sudden deep snow that much easier for everyone – preparation is well worth the time investment.

Start by making sure you have a good stock of salt and sand to grit your driveway and sidewalk. Do not wait for the snow to fall – it is almost too late to be useful then. Road crews start shortly before the snow is expected, so the salt is in place and doing its job from the first flakes and is melting snow on impact. Coarse sand is useful for laying down on patches after the snowing stops but keep it inside as it can freeze solid.

Check your snow blower – make sure it starts and works before you need it, especially if it has been in the garage for a year. Put it in position for where you want to start clearing your pathway and cover with a tarp. Make sure you have some spare supplies and plenty of fuel.

Your gutters are going to be working overtime when the blizzard is over and the snow starts to melt so make sure they are clear of leaves and debris, and check downspouts are also clear to prevent an ice dam from building up.

Prepare for the melting – is your sump pump working and switched on? It does not hurt to check it out with a bucket of water to see if it kicks on. 

Cold weather causes ice – and this can happen in pipes too, especially if your heat goes out, so keep stored water on hand in case you find your taps stop running.

And finally grease your snow shovel. Really. Use some non-stick cooking spray on the shovel’s blade – and the snow will slide off the shovel that much more easily than if you do not.

How to Prepare for Spring Storms in Northeast Ohio

2/2/2022 (Permalink)

In late March, the National Weather Service holds Severe Weather Awareness Week to educate people about the upcoming spring storm season. If you live in Ohio, then you know how quickly severe weather arises. In fact, most Ohio tornadoes occur in May, June, and July. 

Now that we’re deep into the spring storm season, it’s important to revisit the helpful information discussed during Severe Weather Awareness Week. 

At SERVPRO we know how to fix your property, but we can’t fix you, so always protect your most important and irreplaceable assets--yourself and your loved ones. 

To best protect yourself, you need to know what you’re protecting against. That’s why it’s important to know some weather terminology. 

What’s the difference between a severe thunderstorm watch and a warning? 

A watch is normally in effect for several hours and tells you that currently, weather conditions could develop into severe thunderstorms. A warning tells you that current storm conditions could get worse and include heavy rain and strong winds. 

You can brush up on your severe weather terms at

Once you feel adequately educated, it’s time to make a plan. Having a plan in place takes away the panic when a severe weather event happens. Make sure you can answer these questions: 

  1. How will you communicate with your family?
  2. Where will you meet? 
  3. What supplies do you need if you lose power and water?
  4. Do your children know what to do if they’re not home or outside? 
  5. What precautions should you take when lightning is striking?
  6. Who should you call if you are injured or your home is damaged?

Knowing what to do can make bad situations a little bit better because you can react quickly.  

What should you have on hand in case of severe weather? Have an emergency kit stocked and ready. Here’s a list of supplies you should include:

  • First Aid kit
  • Flashlights and batteries
  • Phone charger and mobile power bank
  • 3 day’s supply of food and water 
  • Blankets to keep warm

Arming yourself with the proper knowledge and supplies for a severe weather event puts you well ahead of most people, who don’t prepare at all. We never think severe weather will affect us until it does. Don’t fall into this trap: be safe rather than sorry. 

Is Spring Storm Damage Caused by High Winds and Hail Storms Covered by Homeowner’s Insurance?

2/2/2022 (Permalink)

You never know when a severe thunderstorm is going to hit, especially in late spring. The sky can turn ominous and the wind can move in quickly. So it’s best to be prepared for these kinds of storms and the potential damage they can cause your property. While it’s not likely your home will be struck by lightning, high winds and hail are the main culprits of storm-related property damage in the spring. 

High winds can blow objects at high speeds onto your roof. Wind can get under loose shingles leaving your roof vulnerable to further wind and water damage. Hail can also damage your shingles, not to mention your windows and siding. 

If any of this damage occurs, the question becomes, “Is storm damage caused by high winds and hail covered by homeowner’s insurance?” 

Usually, the answer is yes. But we recommend checking with your insurance agent to make certain your home is covered for wind and hail damage. Typically homeowner’s insurance policies will cover wind and hail damage to the roof and siding of your home when they are caused by a thunderstorm, tornado, hurricane, hailstorm. But, again, check your homeowner’s insurance policy, as policies can differ based on provider and the type of policy. 

How Do You Know Your Commercial Cleaning Company Is Doing a Good Job?

2/2/2022 (Permalink)

As a business owner or property owner, you have so much going on at all times that performing quality control on your hired cleaning company often doesn’t happen. Unless you notice an issue. 

But the truth is, quality control shouldn’t be your responsibility. It’s the responsibility of the cleaning company. So how do you know if the cleaning company you’ve hired is doing a good job? Here are some details to look for. 

It’s all about the details

You want a cleaning company that pays attention to detail. Because it’s usually the details that a cleaning company misses that alert you or your employees. For example, you notice dust building up on window sills or in corners, restroom counters not wiped down thoroughly, or sections of flooring unswept or mopped. After a professional cleaning company treats your premises, you should be able to perform your job without noticing anything.

Timing matters

Your cleaning company should not interfere with your business operations. If a cleaning crew limits or inconveniences your clients, then there is a problem. Cleaning crews typically clean outside of business hours or during the slowest times of the day. Again, if you notice the cleaning company, that could be a problem. 

When you hire a good cleaning company, you should rarely notice them or any dirt, grime, or odors in your workspace. If you need a professional cleaning and restoration company, look no further than your local SERVPRO. We have 1,700 franchises across the nation, and we’re open 24/7!